When speaking with a utility representative about a utility concern or dispute, ask the company how long it will take to resolve your issue. Be sure to note this date with your records.
New York's 2010 Summer Electricity Outlook Information on NY's energy outlook and ways consumers can beat the heat, save energy, reduce energy bills and protect the environment.
Residential Consumer Protections Plain language description of consumer protections regarding electric and natural gas utility service
Energy Efficiency Portfolio Standard (EEPS) The Energy Efficiency Portfolio Standard (EEPS) is a New York State initiative to reduce energy consumption and enhance energy efficiency programs. The target goal is to reduce energy usage in New York State by 15% by the year 2015.
Consumer Guide to Telephone Service Comparison guide to help consumers make informed decisions when choosing among the various types of telecommunications service providers, such as traditional telephone service, wireless, cable and Internet.
