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Have paper and pencil ready to write down the date, time and name of the company representative you speak to each time you call your utility company with questions or complaints. |
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Senior Center
Welcome to the AskPSC Senior Center |
| The Senior Center is a new page on our website designed to provide seniors with easy access to information regarding - utility programs and services
- senior-related publications
- ways to reduce your utility costs
- who to contact for more information on senior-related services and programs
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Project 2015: State Agencies Prepare for the Impact of an Aging New YorkIn February, 2002, State Agencies were asked to consider and prepare for the significant demographic changes that will take place in New York State by the year 2015. New York anticipates an increased older population as the "Baby Boomer" generation becomes age 65 or older as well as an increased number of non-English speaking residents. These increasing populations will place demands on New York State, its goverment and its resources.As part of "Project 2015," thirty-six state agencies, led by the NYS Office for the Aging, reviewed their major programs, policies and procedures to assess the impacts of an increasingly older and more diverse population. The PSC joined these agencies in developing strategies and action steps to meet the challenges and opportunities presented by the changing face of New York State. For more information on this initiative, visit the NYS Office for the Aging's Project 2015 webpage.
Government Agencies| Agency | Telephone Number | Website |
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| NYS Public Service Commission | HELPLINE (complaints/inquiries on service or billing):
1-800-342-3377
Consumer Information:
1-888-AskPSC1
(1-888-275-7721)
HOTLINE (electric or gas shutoffs):
1-800-342-3355 | www.AskPSC.com | | NYS Attorney General | Consumer Helpline:
1-800-771-7755 | www.oag.state.ny.us | | NYS Consumer Protection Board | Consumer Hotline
1-800-NYS-1220
(1-800-697-1220) "Do Not Call Registry":
1-86-NO-CALL-NY
(1-866-622-5569) | www.consumer.state.ny.us | | NYS Dept. of Family Assitance/Officeof Temporary & Disability Assistance (formerly Dept of Social Services) | For information on food stamps, Home Energy Assistance Program, etc:
1-800-342-3009 | www.dfa.state.ny.us | | NYS Energy Research & Development Authority | 1-866-Help4NY
(1-866-435-7469) | www.GetEnergySmart.org | | NYS Office for the Aging | Hotline:
1-800-342-9871 | www.aging.state.ny.us | | Federal Communications Commission | 1-888-225-5322 | www.fcc.gov/ccb | | NYS County Office for the Aging | Consult your phone book under Government Listing
or visit the NYS Office for the Aging web site for a list of county offices | www.aging.state.ny.us/links | | County Social Services | Consult your phone book under Government Listing, County Offices, Social Services Deptment |
* - Check your local telephone book for telecommunication companies' customer service numbers. PSC Publications for Seniors Click on the links below to view or print copies of PSC publications of special interest to seniors. |
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